DSA reports a very successful 2017/18
The DSA 2017/18 Annual Report is now online.
The 2017/18 reporting year has been a very successful one for DSA, particularly in terms of customer satisfaction, staff culture, growth and sustainability as we continue to navigate the challenging environment of the National Disability Insurance Scheme (NDIS) transition.
We entered this period of NDIS transition with confidence in our organisational capability but some uncertainty around the funding process and the administrative challenges of such a large scale reform.
Despite the ensuing sector instability and funding challenges which have come with the introduction of the NDIS, we have steered a steady course and are now in a strong position.