DSA Privacy Policy
At DSA we are committed to protecting an individual’s right to privacy. We do not sell, rent or trade the information we collect. We maintain the necessary internal control systems to ensure that information is secure.
What is your personal information?
Your personal information is any information or an opinion (whether true or not) about you. It may range from the very sensitive (e.g. medical history or condition) to the everyday (e.g. address and phone number). We only collect personal information necessary for the purposes of processing requests you make of us; offering you products or services or determining your likely interest in donating funds. Personal information includes sensitive information.
What is ‘sensitive information’?
Sensitive information is a special category of personal information. It is information or opinion about your:
- racial or ethnic origin
- political opinion
- membership of a political association or religious beliefs, affiliations or philosophical beliefs
- membership of a professional or trade association or membership of a trade union
- sexual preferences or practices
- criminal record
- health or disability (at any time)
- expressed wishes about the future provision of health services
It includes personal information collected to provide a health service.
In accordance with other laws such as Anti-Discrimination, we will only seek to collect sensitive information (for example health information or information about your racial or ethnic origin or any criminal record), if in our view it is necessary for our business purposes (for example, complying with legislation), and/or for the inherent requirements of the position.
Sensitive information can, in most cases, only be disclosed with your consent.
The information collected by DSA and how it is used
The type of personal information DSA may collect and hold includes (but is not limited to) information about:
- processing of donations and the issuing of receipts
- applications for employment with DSA
- responses to questions or queries
- soliciting support
- improving the services and information we provide
Anonymous donations may be made to DSA at any time. Please note that we are unable to provide anonymous donors with receipts.
How your information will be collected
Personal and sensitive information will be collected from you in a number of ways, such as:
- directly when you apply for a role with DSA via your resume/application form
- when you make a donation to DSA
- via enquiries made through our website
How will your information be used?
DSA may use and disclose your personal information for the primary purpose for which it is collected, for reasonably expected secondary purposes which are related to the primary purpose and in other circumstances authorised by the Privacy Act.
Disclosure of personal information
We do not sell, rent or trade the information that we collect. We will only disclose certain information if the disclosure is required or authorised by law or the disclosure is necessary for the business of DSA, such as contacting referees during the recruitment process.
You can gain access to your information to correct it if it is wrong
Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 – Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.
If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.
If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.
If you wish to exercise your rights of access and correction you should contact DSA’s Human Resources Department if you are a staff member oremployee, or DSA’s Corporate Office if you are a Customer, Donor or Service User.
In some cases we may impose a moderate charge for providing access to personal or sensitive information, where the request creates a cost burden to DSA. We will not charge you simply because you lodge a request for access.
Storage
DSA staff are required to respect the confidentiality of personal information and the privacy of its workforce and Service Users.
We will take steps to protect personal information held by DSA from misuse and loss and from unauthorised access, modification or disclosure, for example, by use of physical security and restricted access to electronic records. We will store your personal information for a reasonable period of time necessary for us to provide services to you, or as required by the employment relationship.
We do not use ‘cookies’ or any other methods to record information that is personally identifiable such as a visitor’s contact details, IP address, domain name or operating system.
How to contact us
Any queries about our Privacy Policy or required changes to the information we hold may be made by contacting our Corporate Office on 02 9791 6599 during normal office hours which are 9.00am – 5.00pm.